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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Bitzer

John Bitzer

March 3, 2026

5  out of  5
rating by John Bitzer
"Great service"
We responded:
"Hi John, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you next time!"
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Kris Bitzer

March 3, 2026

5  out of  5
rating by Kris Bitzer
"Awesome people do business with fast and easy."
We responded:
"Greetings Kris, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. "
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Char Doman

February 25, 2026

5  out of  5
rating by Char Doman
"Extremely helpful !! Fast service with staff who care!"
We responded:
"Greetings Char, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
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Trenton Underwood

February 19, 2026

5  out of  5
rating by Trenton Underwood
"I had a great experience coming here, I was able to get a lower price on my insurance and they are all very helpful and friendly."
We responded:
"Hey Trenton, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you next time!"
Profile photo of Kaelynn Reigel

Kaelynn Reigel

February 18, 2026

5  out of  5
rating by Kaelynn Reigel
"Wonderful service and extremely sweet staff!!"
We responded:
"Greetings Kaelynn, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Milayna Britton

February 13, 2026

5  out of  5
rating by Milayna Britton
"Highly recommend Beth. She not only saved me piles of money, but made the experience great!!"
We responded:
"Hi Milayna, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
Profile photo of Jack Pott

Jack Pott

February 9, 2026

5  out of  5
rating by Jack Pott
"Very helpful and nice"
We responded:
"Greetings Jack, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you soon!"
Profile photo of Lynnie Lucas

Lynnie Lucas

February 4, 2026

5  out of  5
rating by Lynnie Lucas
"Had State Farm since I was 1986, later When Gene retired and Judy took over I stayed and very Happy I did so. Judy and her great group of ladies working there are top notch. They go above m beyond to make sure all is done well. Thank you State Farm"
We responded:
"Hello Lynnie, Thank you for the awesome feedback. We truly appreciate your recommendation and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Profile photo of Laura Robinson Orndorff

Laura Robinson Orndorff

February 4, 2026

5  out of  5
rating by Laura Robinson Orndorff
"Would highly recommend State Farm Agency with Judy Ball. Had a review of current policy for homeowner and Umbrella insurance coverage. Bree and Judy were great help in choosing what was right for my husband and my situation and saved us money with great coverage. Thanks all! Laura Orndorff"
We responded:
"Dear Laura, Thanks for the great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
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Kristie Ruddle

February 4, 2026

5  out of  5
rating by Kristie Ruddle
"Pleasant professional experience! Took time to understand my needs! Most of all appreciate the patience Beth had as I was able to sign everything! Thank you Beth!"
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Jocelyn Wagner

January 31, 2026

5  out of  5
rating by Jocelyn Wagner
"All the employees are wonderful!"
We responded:
"Dear Jocelyn, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!"
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Christopher

January 30, 2026

5  out of  5
rating by Christopher
"Best customer service you could ask for. Never had any trouble with any insurance claims."
We responded:
"Dear Christopher, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. "
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JasonSarah Barb

January 30, 2026

5  out of  5
rating by JasonSarah Barb
"We love our local State Farm team!"
We responded:
"Hi JasonSarah, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Profile photo of One Ethiopia

One Ethiopia

January 29, 2026

5  out of  5
rating by One Ethiopia
"Friendly, professional team—quick help every time!"
We responded:
"Hi One, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
Profile photo of Shawn Fitzwater

Shawn Fitzwater

January 29, 2026

5  out of  5
rating by Shawn Fitzwater
"Great service and customer support."
We responded:
"Hello Shawn, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. "
Profile photo of Candace Webster

Candace Webster

January 29, 2026

5  out of  5
rating by Candace Webster
"Great Service and best office to work with."
We responded:
"Hey Candace, Thanks for the great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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Ashia and Matthew

October 15, 2025

5  out of  5
rating by Ashia and Matthew
"Getting home & car insurance felt too easy! Such a pleasant & informative conversation. Couldn’t recommend enough!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of D Casey Glass

D Casey Glass

September 9, 2025

5  out of  5
rating by D Casey Glass
"I've had Judy as an Agent for 9 years with my homeowners and now with my auto. The level of service from her and her staff is incredible. When trying to set up my safe driver box thingy was a challenge, Judy got Bre involved and with their help I'm a "Safe Driver". I tell everyone I know how helpful these ladies are and to switch to them. I bet Jake doesn't get reviews like this."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nathaniel Bunda

Nathaniel Bunda

September 8, 2025

5  out of  5
rating by Nathaniel Bunda
"Always helps, very nice staff and efficient."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Aubrey May

Aubrey May

September 6, 2025

1  out of  5
rating by Aubrey May
"Breanna was not helpful at all. Says one thing and your bill will come out double... very disappointed in the services"
We responded:
"It appears you have made changes to your account that have resulted in billing changes. We would be happy to discuss those changes with you and to clear up any misunderstandings there may be with the billing. We appreciate your business and welcome the opportunity to resolve this with you. Please reach out to us directly so we can work towards a resolution."
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Tonto Crites

August 22, 2025

5  out of  5
rating by Tonto Crites
"They have always took care of me never had any problems well recommended go check them out in Moorefield wv"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jessica Dyer

Jessica Dyer

August 22, 2025

5  out of  5
rating by Jessica Dyer
"Switched to state farm for cheaper rates. Same coverage much cheaper! Breanna was the best! Super helpful and quick!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Fred Burley

Fred Burley

April 29, 2025

5  out of  5
rating by Fred Burley
"One of the best experiences I've ever had with an insurance provider. Thanks for helping me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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lily ramirez

April 17, 2025

5  out of  5
rating by lily ramirez
"Quick, easy and professional. Highly recommend !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Zach Smith

Zach Smith

March 29, 2025

5  out of  5
rating by Zach Smith
"Everyone is the office was extremely helpful and very friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."